zappos
The Zappos Family on Nightline
Here's a piece that Nightline did on Zappos. It really shows what we're all about.
What is Zappos?
www.zappos.tv We think our ten core values give you a good indication of who we are!
Zappos Family Music Video
A few months ago, the Blogs team started a committee that helped write, compose, produce, film and edit this music video! Our mission was to create a video that would give everyone outside of our office and the Zappos Fulfillment Center a sneak peek into our culture. We premiered the video at our quarterly All Hands Meeting last week, and we are releasing it into the wild world of the interwebs today! Special thanks to everyone who helped make it an Epic win!
Zappos.com Flying High at the Kentucky Derby Festival
The Kentucky Derby Festival (kdf.org is an exciting two week adventure leading up to the greatest two minutes in sports -- The Kentucky Derby. Join the Zappos.com Balloon as it flies high over the action and enjoyment of The Kentucky Derby Festival! An estimated 1.5 million (13% - 200000 from outside Jefferson County) attend the Kentucky Derby Festival events around Louisville, KY every year! Attendance Numbers: Balloonfest 180000 (GLOW only) Thunder 400000 Marathon/Mini/Expo 19733 16500 Finishers! Pegasus 250000 ticket holders (more without tickets) Televised over 140000 viewers on Wave 3 alone 55000 Fest-I-ville (Glimmer) with Zappos Zone
Robotic Distribution
from Kiva Systems and delivered to the online retailer, Zappos.com. For more info, check out Wired Science: blog.wired.com
Why Zappos Pays New Employees to Quit--And You Should Too
An interview with Bill Taylor, Game Changer blogger for HarvardBusiness.org. Zappos knows that they can't deliver great customer service unless their employees are committed to the values of the company. So what do they do? They pay employees to quit!
Zappos - Jesse
This is the first TV spot in a new campaign for Zappos, the online footwear and apparel retailer. This spot was created by Mullen in Boston, MA and directed and produced by Aaron Duffy from Special Guest in NYC. Full creative credits are: Client: Zappos Aaron Magness: Brand Marketing and Business Development Agency: Mullen (Boston, MA) Executive Creative Director: Mark Wenneker Group Creative Director: Jamie Ferreira Group Creative Director: Stephen Mietelski Senior Art Director: Jesse Blatz Senior Copywriter: Greg Almeida Conception: Jason Stinsmuehlen Exec Dir. of Integrated Broadcast: Liza Near Executive Producer: Zeke Bowman Visual Effects Designer: David Onessimo Graphic Designer: Allie Hughes Director of Account Service: Alex Leikikh Group Account Director: Bruce Gold Account Supervisor: Julie Carney Brand planner: Laura Brockway Production company: Special Guest (NYC) Director: Aaron Duffy Executive Producer: Sam Penfield Producer: Mikha Grumet Post Producer: Crystal Campbell Head of Creative Development: Claire Mitchell Production Designer: Mark Newell On Set Supervisor: WeiTo Chow Puppet Designer: Lizzi Akana Consultant: Chester Tam Editorial: Company: Rock Paper Scissors New York, NY Editor: Kirk Baxter Assistant Editor: Mike Horan Producer: Eytan Gutman Executive Producer: Helena Lee Executive Producer: CL Weaver Audio Editorial: Company: Mullen (Boston, MA) Editor: Jessica Pearson Asst Editor: Maura McGrath Associate Producer: Jamee Sheehy Color Correct ...
Zappos' Hsieh: Building a Formidable Brand
Related Story: www.gsb.stanford.edu Zappos CEO Tony Hsieh offers a compelling account of his transformation from callow Harvard student entrepreneur through his years as a dot-com wunderkind to the creator of a formidable brand. Zappos.com, Inc.: www.zappos.com Designing Happiness, MKT 555 media: faculty-gsb.stanford.edu Center for Social Innovation podcast: sic.conversationsnetwork.org Stanford University's Entrepreneurship Corner: ecorner.stanford.edu
Why Do People Work At Zappos?
Brandis and Nikki attempt to find out WHY people work at Zappos. Also; there's at least 3 Nikkis running around and Brandis is just plain confused.
What Makes a Zappos Employee a Good Fit? - Tony Hsieh (Zappos CEO)
Tony Hsieh speaks with SOCAP about what Zappos looks for in the hiring process. Hsieh will be a keynote speaker at the 2008 SOCAP Annual Conferenece in Miami: www.socap.org/Events/2008annual/keynotes.html
How Zappos creates a 'culture of happiness'
CFO Alfred Lin explains why allowing employees to blog helps create a culture of transparency.
Mullets and Hula Hoops -- Zappos.com Tour!
While in Vegas, we went for a tour of the Zappos.com offices! MAIN YOUTUBE CHANNEL: youtube.com FACEBOOK: facebook.com FOLLOW ME ON TWITTER: twitter.com READ MY BLOG: ijustine.com MYSPACE myspace.com
Zappos Chronicles: Random Acts Of Kindness Parade
Every week we have a "random act of kindness parade"...here's why!
Zappos.com
Zappos.com selected Power Systems to support Linux database applications and rapid growth environment
Zappos CEO Speaks at Net Promoter® Conference
Zappos.com CEO Tony Hsieh describes the company's unique approach to customer service and company culture at the 2009 Satmetrix Net Promoter Conference in San Francisco.
A Tour of Zappos.com
Zappos has one of the most amazing cultures we have ever seen. We visited for a day and had a ball. They loved Tribal Leadership which has offered them a blue print for how they can codify their culture and pass it on to future generations.
Tony Hsieh of Zappos advice on entrepreneurship
Tony Hsieh is about to release the "Delivering Happiness" book and gives us a preview and his advice on how to start a business and create a culture for your company so that it has a higher goal than just business
INSIDE ZAPPOS: Scotty McCreery Obsession!
Pat and Darren become obsessed with American Idol winner Scotty McCreery!
Blogs.zappos.com
Our customer loyalty and blog team put together this video to show our awesome customers how to process a return using the website.
Zappos: Purpose Behind Profits
CBSNews.com's Shira Lazar talks to Zappos CEO Tony Hseih at the launch party for his new book, Delivering Happiness, from Internet Week NY.
The Zappos Culture Book
zappos.tv Every year, Zappos publishes a Culture Book written by employees. It's about how everyone feels about Zappos culture and what we think about working here. Here's a little information about it! You can buy it online: www.zappos.com
Zappos Insights 2 Day Boot Camp
Learn about Zappos Insights. Visit www.zapposinsights.com A window into the Zappos Insights Experience
Passionate Customer Service - Tony Hsieh, Zappos
Tony Hsieh, CEO, Zappos.com In 1998, fresh out of college, Tony Hsieh sold his first company to Microsoft for 265 million dollars. A year later, he invested in an idea no one else would touch: selling shoes on the Internet. He joined Zappos full time in 2000 and has grown it, as CEO, from an annual turnover of 1.6 million dollars then, to over one billion now. How? For Tony its all about customer service and that means great employees. He says he only hires people who are passionate about what Zappos is about service. Watch the interview in full at www.meettheboss.tv
Welcome to the Zappos Experience
Share the experience We here at Zappos love to read the heartfelt, touching, and sometimes funny testimonials we get from our customers about their experiences shopping with us. We are a company that is truly humbled by our customers' devotion and loyalty — and we are committed to earning that loyalty through our exceptional service to you, our customer. We also believe that a picture could very well be worth a thousand words, and want to invite you to share your Zappos experience in a new format, via video. All you need is a video camera and a willingness to tell the world your Zappos story. Your testimonials are our inspiration every day for providing you the best shopping experience we can. So go ahead and tell us, what's your Zappos experience? www.zappos.com
The Mayor Of Zappos and his Magical Power
Meet Jerry, the mayor of Zappos. He's known as the master of WOW...and he can also control your mind.
Zappos: Where Company Culture is #1
NEW YORK, May 26, 2010 - Zappos CEO Tony Hsieh describes how he builds "company culture" at his business in New York on May 26, 2010. For more info click here: www.asiasociety.org
Zappos WOW!
Vanessa and Jason scour Zappos to find out what WOW means. Plus, they star in a Spanish soap opera and Vanessa can fly.
The Social Media Minute with Zappos.com
Sumaya Kazi, Host of The Social Media Minute, interviews Brent Cromley, Director of Development for Zappos.com, at JavaOne 2008 to talk about what they're up to in the world of Social Media.
Zappos CEO Tony Hsieh talks about building a culture-based company
Another 100 Interviews with Tony Hsieh, CEO of Zappos.
Life at Zappos
blogs.zappos.com A glimpse into what it's like being at Zappos. Wanna come visit? Email tours@zappos.com
Zappos.com's E-Commerce Video Strategy - Selling Products With Online Video
rseo.co ► Zappos.com talks about their e-commerce video strategy. We interviewed Zappos.com's Video Product Manager, Laurie Williams, who shares with me how her company Zappos is harnessing their "quirky" company culture to feature both staff and fans in online videos; and using personal engagement to sell their products, their brand, and their culture.
Tony Hsieh of Zappos @ PerfectBusiness Summit - Customer Loyalty and Positive Business Cultures
Visit www.perfectbusiness.com for more videos and business resources. Tony Hsieh of Zappos speaks to Jason Nazar of Docstoc about creating a positive culture within your business while building customer loyalty with unconventional business practices. Other topics include his recent book, "Delivering Happiness" and poker strategies. How important is humility in business? According to Tony, it's non-negotiable. In this interview he describes the interview process at Zappos, and how being rude to the shuttle driver will destroy a candidate's chances at a job. How long should your customer service phone calls last? At Zappos, they can last as long as 7 hours if the customer wants to keep talking. Filmed at the PerfectBusiness Summit 2010 at the Palms Casino and Resort.
Serena Williams and Zappos CEO Tony Take Twitter Questions
Serena Williams stopped by Zappos offices and we asked her some questions from fellow Twitterers.
Zappos.com CEO Tony Hsieh: $1billion in sales
An interview with the Zappos CEO Tony Hsieh about how they built a fantastic service, culture and $1 billion in sales
How Tony Hsieh and Zappos Are Innovating Las Vegas
During CES, many might have been hanging on on the strip or at the convention center but we were lucy enough to hang out with Tony Hsieh, CEO of Zappos.com and leader behind the DowntownProject.com. The "Delivering Happiness" author and mega-entrepreneur, is taking over a huge lot in downtown Vegas to build the new Zappos HQ. But instead, of just building his own company, he's creating a new model once again, using the construction to rebuild the surrounding community too. Hsieh's multi-million incentivizing the tech startup community to build their headquarters in the area with a new multi-million dollar fund While I might be bias (I'm friend of Hsieh), what he is doing is pretty inspirational and remarkable.
Customer Service Secrets That Made Zappos Successful
We talk to our customers for as long as they like, and use no scripts, says Zappos CEO Tony Hsieh. www.businessinsider.com
The Zappos Experience by Jospeh Michelli
The Zappos Experience takes you through—and beyond—the playful, offbeat company culture Zappos has become famous for. Joseph Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years--with almost no advertising.
Zappos Birthday Prank: Marching Band in Office
Its Mikes 40th Birthday. So we decided to bring a Marching band to Celebrate.
Zappos - Deep Fryer
This is the second TV spot in a new campaign for Zappos, the online footwear and apparel retailer. This spot was created by Mullen in Boston, MA and directed and produced by Aaron Duffy from Special Guest in NYC. Full creative credits are: Client: Zappos Aaron Magness: Brand Marketing and Business Development Agency: Mullen (Boston, MA) Executive Creative Director: Mark Wenneker Group Creative Director: Jamie Ferreira Group Creative Director: Stephen Mietelski Senior Art Director: Jesse Blatz Senior Copywriter: Greg Almeida Conception: Jason Stinsmuehlen Exec Dir. of Integrated Broadcast: Liza Near Executive Producer: Zeke Bowman Visual Effects Designer: David Onessimo Graphic Designer: Allie Hughes Director of Account Service: Alex Leikikh Group Account Director: Bruce Gold Account Supervisor: Julie Carney Brand planner: Laura Brockway Production company: Special Guest (NYC) Director: Aaron Duffy Executive Producer: Sam Penfield Producer: Mikha Grumet Post Producer: Crystal Campbell Head of Creative Development: Claire Mitchell Production Designer: Mark Newell On Set Supervisor: WeiTo Chow Puppet Designer: Lizzi Akana Consultant: Chester Tam Editorial: Company: Rock Paper Scissors New York, NY Editor: Kirk Baxter Assistant Editor: Mike Horan Producer: Eytan Gutman Executive Producer: Helena Lee Executive Producer: CL Weaver Audio Editorial: Company: Mullen (Boston, MA) Editor: Jessica Pearson Asst Editor: Maura McGrath Associate Producer: Jamee Sheehy Color Correct ...
Zappos Family Goes to City Council
Yesterday was a special day for the Zappos Family as well as the City of Las Vegas. Moments like this happen once in a lifetime, and it was one we won't soon forget. It has always been an honor to be a member of the Zappos Family, but this takes it to a whole new level. Thanks to Tony, Andrew Donner, Michael Cornthwaite, Mayor Goodman and everyone else involved who helped make this day nothing short of an extraordinary event in the lives of the Zappos Family.
Zappos
lilipip.com Wemake animated videos about products, services, and concepts putting stories into a form that help them go where they need to go. Unlike traditional agencies, we make business fun and deliver projects with a predictable price and a guaranteed date. We advocate an Open-Source Creative approach with transparent pricing, processes, and direct links to the people we work with.
Zappos.com Portland Happy Hunt #RANDOMACTOFHAPPINESS
Zappos.com went to Portland Oregon to do some random acts of happiness by spreading eggs filled with goodies for a fun Happy Hunt, and stopping at some of Portland's popular locations to give free random acts of happiness. Stay tuned for more RANDOM ACTS OF HAPPINESS.
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