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Title: Customer Service Lessons from "Taxi Terry" by Business Speaker Scott McKain
Added: Aug 11, 2007
Author: scottmckain
Duration: 6:31
Description:
A one-of-a-kind cab driver, "Taxi Terry," created an "Ultimate Customer Experience ®" for business leader and #1 bestselling author Scott McKain. Listen as Scott speaks to a national sales audience of a top retailer and shares insights on distinction and customer service.For more information on Scott -- and how you can bring him to speak to your organization: http://ScottMcKain.com
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Videos related to 'Customer Service Lessons from "Taxi Terry" by Business Speaker Scott McKain'
Channel: People
Tags: customer service customer experience speaker author sales express what customers really want scott mckain motivational speaker inspirational speaker
customer service customer experience speaker author sales express what customers really want scott mckain motivational speaker inspirational speaker
Youtube Comments: 7
markbowser1 Says:
Nov 2, 2008 - Awesome!! Great advice! Follow it and your business can soar to new heights. Scott McKain is one of the best business minds and speakers in America.
DeeeAnnna01 Says:
Jul 8, 2009 - STATS. Because you expect your CSR to provide exceptional service, resolving the customer's issue and on to the next customer in 600 seconds. If not you threaten to fire them because they take too long with one customer. You asked!
AdriansBoutique Says:
May 4, 2010 - What a great clip! Inspiring!
morbidudayashi Says:
Dec 27, 2011 - Very well!! -Trish.D-
jboritzki Says:
Mar 4, 2012 - I just listened to you talk about this on the radio and had to find the video.
bart2street Says:
Sep 19, 2007 - I've rode with Taxi Terry and heard Scott speak in person. Great speaker. Nuff said. He's no George MaC